RapidKL

2008-05-01T09:39:00.000-07:00

RapidKL is an integrated BUS & RAIL public transportation company in Klang Valley

RapidKL is the main service provider of mass public transportation in the Klang Valley via our integrated rail and bus network. We operate the Kelana Jaya Rail Line (previously known as PUTRA) and the Ampang Rail Line (previously known as STAR) together with a network of 161 bus routes. Our integrated transportation network transports approximately 4 million passengers every week with 908 buses and 48 rail stations operating daily.

NEW OPERATING HOURS FOR HELPDESK AT PASAR SENI RAIL STATION & HELPLINE SERVICE

We wish to inform all commuters that with effect from Friday, 1st February 2008, our Helpdesk Counter at Pasar Seni Rail Station will be operating under a new schedule, which is as follows :

Monday to Friday 1:00 pm - 5:00 pm

The Helpdesk Counter will be closed on Saturdays, Sundays and Public Holidays.

We would also like to inform all our commuters that with effect from Monday, 4th February 2008, our Helpline Service (03-7625 6999) will be operating under a new schedule, which is as follows :

Monday to Friday 8:30 am - 5:30 pm

Helpline Service will not be available on Saturdays, Sundays and Public Holidays.

GREATER POLICE PRESENCE NOW AT RAPID KL WITH AUXILIARY POLICE

Petaling Jaya, 29 th October 2007 – Customers of RAPID KL bus and rail can expect better security from today onwards with the launch of auxiliary police at the Taman Jaya station today.

IMPROVED BUS NETWORK

“RapidKL hears you. Now, it is easier for commuters to take the bus directly into the city centre, with reduced multiple transfers.”

On 21st April 2007, RapidKL launches an improved bus network which allows you, our most valued customer, to travel more efficiently and effectively around Klang Valley. We have increased our Trunk Bus and extended the service to travel from your residential areas and go further into the city centre, all for your convenience! Click here to know more.

• Area 1 : Kuala Lumpur City Centre• Area 2 : Kepong, Selayang, Batu.. Caves , Gombak, Sentul • Area 3 : Wangsa Maju, Hulu Klang,.. Keramat, Ampang, Pandan • Area 4 : Cheras, Hulu Langat, Kajang, ...Putrajaya, Serdang • Area 5 : Klang, Shah Alam Selatan,...Subang Jaya, Jln Klang Lama, ...Puchong • Area 6 : Shah Alam Utara, Subang, ...Damansara, PJ Utara, Bangsar

Our services are based on these areas and in each area 2 to 6, we have local shuttles (TEMPATAN) and trunk lines (UTAMA). For area 1, we provide city shuttles (BANDAR) which circles around the city centre.

Our Vision

To provide an integrated, safe, reliable, efficient public transport service in the Klang Valley, on a financially sustainable basis.

FROM BLOG MASTER: TO FELLOW READERS, DO YOU SEE ALL THE WORDS THAT I HIGHLIGHT IN RED COLOUR? ARE THEY TRUE TO THEIR WORDS? DO YOU THINK RapidKL SATISFY YOUR NEEDS OR THERE IS SOMETHING THAT YOU NEED TO COMPLAINT AT? MAYBE BAD SERVICE OR BAD EXPERIENCE? PLEASE DO SO, NOW.

Public Service Complaint

RapidKL